Each piece is hand made to order, and processed in the order in which it is received.
Please allow 5-10 business days for shipment. Domestic orders are shipped via USPS Priority Mail with tracking for $6.00. International orders will be shipped via USPS First Class International Mail for $15.00.
We carefully inspect each item before it is shipped, however, if an item shows up broken or defective we will gladly exchange it for the cost of return shipping. If this is the case, please let us know within 7 days of receiving the defective item.
Returns are not accepted.
If you are unhappy with your order and would like to exchange it for another piece, please inquire via email. Exchanges without prior email approval will not be accepted.
EPICENE is not responsible for any items lost or damaged during exchange shipping.
For any further inquiries, please email firstname.lastname@example.org.